18 December: fyi -- speech/dialog, CA
Index of December 2004 | Index of year: 2004 | Full index
Significant career opportunity with a world-class professional services
organization in the IVR / Call Center space for a senior-level VUI Designer
with a solid grounding in linguistics. Will provide technical leadership
for a group of consultants in the design and deployment of speech and mixed
initiative projects. Engagements are with medium to large enterprise
customers.
Education requirements:
Bachelor's degree in Linguistics, Cognitive Science, Psychology,
Computational Linguistics, Human Factors / Human Computer Interface,
Computer Science. Advanced degree is a plus.
Required experience:
Linguistics experience as it relates to Voice User Interfaces/dialog
designs; customer experience; excellent writing skills; script programming
experience desirable, with the development of speech recognition software
applications.
Job Description:
Depending on the level of experience the individual has with dialog design
and voice user interface design, the following would be the major
responsibilities for the incumbent to help the company work with its
customers in the development of speech recognition software applications.
Major Responsibilities:
- Define speech requirements in a project
- Understand and apply industry standards in dialog, prompt and persona
design
- Understand transcription process and perform transcriptions
- Design grammars
- Conduct and/or manage usability testing across projects
- Coach voice talent
- Perform application development using voice tools
- Use analysis, tuning, and transcription tools
- Tune dialogs
- Define standards for VUI design, review VUI for all projects
- Train, qualify and mentor other technical resources in VUI design
- Lead VUI effort for major projects from end-to-end
- Manage voice recording process
- Manage transcription process and transcription resources across projects
- Evaluate voice platforms / voice application tools
- Manage customer expectations for VUI
- Manage performance analysis and tuning across projects
Status: Full time position
Competitive benefits. Competitive salary/bonuses based on experience.
Please refer to Position AXG-837
Respond To:
Arnold@SpeechTekJobs.com
About Pacific Search Consultants / SpeechTekJobs
The firm was established in 1979 as an innovative recruiting firm
supporting a variety of high-technology industries, and has specialized in
the Speech Technology since 1991. We are perhaps the only professional
search firm focused exclusively on Speech Technology and related product
development and professional / consulting services, and have compiled the
largest database of Speech Technology professionals and companies
nationwide. For more details about additional career opportunities, please
visit http://www.SpeechTekJobs.com.
Address for Applications:
President Arnold Garlick
2377 S.El Camino Real, Suite #201
San Clemente, CA 92672
United States of America
Application Deadline: Open until filled.
Contact Information:
President Arnold Garlick
Email: arnold@SpeechTekJobs.com
Phone: (949) 366-9000
Fax: (949) 366-9200
Website: http://www.SpeechTekJobs.com
Index of December 2004 | Index of year: 2004 | Full index