3 September: fyi -- human computer interaction, Denmark

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Title: Dialog Design Engineer

Duties: Design and test voice dialogs for telephony applications.
(a) Work with design engineers to develop interactive dialogs for
easy-to use applications, including call flow and dialog design,
(b) evaluate usability of application,
(c) make recommendations to improve caller satisfaction and
transaction completion.

Qualifications:

Minimum Education: Bachelor's degree in Psychology or Computer
Science.

Minimum Field-of-Expertise:
(a) experience in User Interface Design, preference for candidates
with call flow and dialog design experience,
(b) course work or interest in voice application design Preferred
Education: MS, PHD in Computer Science or Psychology with emphasis
in Cognitive Science and/or Human Factors Engineering.

Skills:

Machine/Equipment:
(a) Software: Visio, Word, Excel,
(b) Experience reducing user error and dialog tuning.

Other:
(a) Experience in usability testing and user research,
(b) Product planning/familiar with product lifecycle,
(c) Assessment/ evaluation,
(d) Communication -- written and oral skills,
(e) Organization,
(f) Planning,
and
(g) Problem identification and resolution

Address for Applications:

Attn: Masoud Loghmani
BTS Logic Europe ApS
Voldbjergvej 12
8240 Risskov, Denmark, 8240
Denmark

Position is open until filled.

Contact Information:
Masoud Loghmani
Email: masoudl@btslogic.com
Tel: +13012203520
Website: http://www.BTSLogic.com

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