22 July: fyi -- language support, Dublin
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German/French/Italian/Dutch/Norwegian called for Customer Solutions
Representative jobs in a multicultural environment (FB)
One of the leaders in IT technology has some vacancies for Customer
Solutions Agents for candidates who can speak one of these languages:
German/French/Italian/Dutch/Norwegian . Their European Customer
Support Centre is based in Dublin 15 (Blanchardstown). This is a
multicultural and busy environment with 1.300 workers from 15 European
countries. There are a lot of development opportunities within the
company!
For this role, you will take the inbound calls of the customers. This
is a multitask position:
· You will have to identify the customer, the machine and the problem/difficulty and update the details in database.
· You will answer to the customers\u2019 queries.
· You will provide Hardware and Software Telephone support for the Xerox machines with a goal to maximizing telephone resolution rates.
You will get a competitive salary and plenty of benefits (relocation
package, training, access to the learning centre, education
assistance, health insurance, free parking, canteen, sport and social
club,\u2026). Your salary is reviewed each 6 month depending on you
personal achievement.
A customer service experience and a good PC knowledge are required as
well as a good knowledge in English and fluent in one of these
languages: German/French/Italian/Dutch/Norwegian
The candidate needs to have good communication skills and to be a team
player. The aptitude to work well under pressure and deal positively
with difficult situations is also important. A good understanding and
troubleshooting of the technical problems are required.
If you want to join this company, please and send your CV to
francoise.braive @manpower.ie or call Francoise on +353 1-645 5222.
Location Dublin 15 (Blanchardstown)
Payment 18,500 - 22,300 + 10% Bonus + 2000EUR + relocation package
Category Multi-lingual, Tech Support.
Last updated 18 Jul 2005
Contact Xerox Team
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