2 March: fyi -- website management, France

Index of March 2010 | Index of year: 2010 | Full index


Job Profile
Communications Officer Web Manager

The European Science Foundation (ESF) provides a platform for its Member
Organisations to advance European research and explore new directions for
research at the European level. Established in 1974 as an independent
non-governmental organisation, the ESF currently serves 79 Member
Organisations, including Research Funding Agencies, Research Performing
Organisations and Academies, across 30 countries.

Mission of the Position

In this position the key objective will be to translate the mission
and objectives of ESF in the European research community by
developing, managing and leveraging the ESF website. You will also be
expected to develop an online strategy and presence for ESF. You will
ensure that the website is a reflection of what we do as an
organisation and what we stand for in a clear, innovative, and
efficient manner. It will be your responsibility that the ESF website
should be easy to navigate and to find relevant information for
researchers, funding bodies, policy makers and others interested in
research developments and opportunities. Your focus will be to improve
the overall customer experience with the aim of the website becoming
the first port of call for all ESF stakeholders seeking information
about the organization and our activities.

In your role you will need to communicate with ESF employees guiding and
training them on using the website as well as our link to the website's
technical and design needs. You will need to liaise with and manage budgets
for third party providers and suppliers. The role also requires knowledge
of the latest web development technologies and innovations in including 2.0
tools that can help our member organizations leverage the ESF platform as a
collaborative tool.

In this role you will need to have leadership skills in order to guide
ESF in making choices about upgrades and improvements in its online
strategy. In addition you will need to be able to facilitate the
planning, construction, development and maintenance stages of web
designing and construction as well as web traffic analytics. You will
work with our internal and external stakeholders to ensure they can
leverage and work efficiently with the website and that it fulfils
individual units' and member organizations' needs as well as producing
a website that has a unified tone of voice and look and feel. You will
also be responsible for the quality assurance and safeguarding of the
content that appears on the website to external audiences.

Position Responsibilities
This position will involve:

. Developing a strategic plan for the ESF website and our online presence;
. Managing the content of the website;
. Reviewing the current structure and content of the website and recommending new ways of improving the overall effectiveness and innovative functionalities;
. Implementing improvements to improve overall website effectiveness based on review of website;
. Working with internal and external developers to create an effective user experience;
. Collaborating with communications team, management, units and IT/IS department to determine the website's key objectives, functions, requirements and long-term strategy;
. Advising ESF staff how to optimize their individual pages and content;
. Managing and updating the web design of the website;
. Ensuring that the website is easy to navigate with optimal search functions and structuring;
. Tracking website usage and traffic and communicating data with ESF staff as needed;
. Establishing and updating policies and procedures regarding the content management and design of the website;
. Keeping up-to-date on new technologies and channels for online communication

Profile and Competencies required
The successful jobholder should demonstrate the following competencies:

Specific competencies

. A minimum of 3 years' experience in website management;
. Expertise in website management, optimization and development;
. Proven experience in website data analysis and evaluation;
. Knowledge of current internet industry and best practice standards;
. Familiar with various Content Management Systems, including Typo 3;
. Knowledge of HTML, XML and CSS and other online programs;
. Demonstrable experience in effective project management;
. High standard of spoken and written English as the working language;
. Excellent writing skills;
. Excellent communication skills;
. Experience implementing and leveraging social media is preferable;
. Experience with Intranet sites preferable.

Inter-personal competencies:

. Leadership qualities to drive innovation and lead change when needed;
. Ability to manage multiple projects while keeping priorities in mind;
. Ability to provide consultation to various stakeholders;
. Action-orientated, responsible and autonomous, creative and willing to take initiatives, and continuously improvement-minded;
. Strong inter-personal and excellent communication skills within a multi-national context, including diplomacy and tolerance;
. Good self organisational skills;
. Transparency in working and a team-orientated work ethic;
. Commitment to deliver on allocated tasks and respond in a timely manner to deadlines;
. Positive and constructive attitude;
. Capable of demonstrating the ESF's values: Excellence, Openness, Responsiveness, Pan-European approach, Ethical Awareness and Human Values.

Employment conditions

This full time position is offered for a permanent contract preferably starting April 2010.
The place of work is Strasbourg, France.
The salary level will be based on experience and qualifications of the successful candidate and will follow ESF terms and conditions.

Please send your application by 17 March 2010 to jobs@esf.org quoting the following reference WM- COMM.

Interviews will be held in Strasbourg on 26 March 2010.

Further details at www.esf.org

==
Dr. Arianna Ciula
Science Officer

European Science Foundation Humanities Unit
1 quai Lezay Marn?sia BP 90015
F-67080 Strasbourg
France

Email: aciula@esf.org
Tel: +33 (0) 388767104


Index of March 2010 | Index of year: 2010 | Full index